Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | Excellent Service! Excellent Service!
I am so pleased with the entire experience.
My order was received much quicker than I could have imagined and the product was
beautiful.
This was my first purchase with Edmonton of Canvas, but certainly not my last. agree=on
Brian Hollett, Edmonton | I was wowed! I\'ve used many competitors in the past but non has delivered a product with the same quality. I was usually satisfied. But when I got my order from you I was not only satisfied I was wowed. Awesome work and great quality.
Charles N., Gatineau Quebec | Money well spent! I received my multi-panel canvas prints in the mail. I just wanted to let you know that I love the way they turned out! The color adjustments made were exactly as I had wished. The spacing and sizing are also just what I had envisioned for the image. (4 panel tandem bicycle picture)
Thank you again for this beautiful product. Money well spent!
Stephanie, |