I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | absolute delight We in the world have a tenancy to complain so I thought I would take a minute and highlight my absolute delight with the service I receive from your company. The quality of framing material is excellent and the quality of the completed frames is exceptional. They are delivered on a tight schedule and the packing is the best I have ever had. Cost is fair and I do get quality in each frame. Well done and thank your staff on my behave for their excellent quality of their efforts.
Gerry, | Thx I just wanted to say how happy I have been with the work that you guys did for me. I\'ve recommended your company to others as you were so great to work with.
Mark, Eugene OR | We're very pleased Just wanted to pass along that we've received our plaque mounting and it looks great! We're very pleased and I've sent you the balance from the invoice via paypal.
Tom, |