Terrible experience. Ordered frame on March9th, arrived May7th. Arrived with two visible dents in frame material. And 2/4 clips on back have fallen off just taking it out of box. Quite disappointed.
KeenART: The frame was a backorder item and because of covid-19 there is delays when ordering from suppliers unfortunately.
Lauren, | excellent framing quality Printing and framing quality are excellent, and the delivery was amazingly fast! Thank you so much!
John Bentley, Vancouver | I would like to thank you for you help, professionalism, and recommendations regarding my order. I received it a week or so ago and I am very happy with it. It will do the job. I am glad that I have found you because I do have commissions with odd sized requirements and I will always come to you.
Nora, | Order process has been basically seamless, but I am still awaiting delivery and having trouble with FedEx who are indicating delivery was not possible, although I was waiting within 1 metre of my phone all day. In spite of 40 minutes on phone with them and confirmed they have the correct address, they will only attempt delivery again tomorrow. I can wait again all day today, but tomorrow have a few essential errands, so not sure what to do about this and it has really soured me on the whole experience
Janet M., |