It looks GREAT! I just wanted to drop a quick note regarding my order. Aside from the postal service being slow (3 days), I would like to express my satisfaction in dealing with your company. I just received my picture yesterday and it looks GREAT!
Thanks again
Marnie, | 50th Anniversary! I wanted to send a quick note to thank you. The frame arrive today. It's truly wonderful! Everything I hoped for. We can't wait to give this to my parents to celebrate their 50th Anniversary.
Thank you so much for your help in putting this together for us and for getting it for getting it to us on time.
I really appreciate your help. I hope you have a great weekend.
Sincerely,
Liz, Jorava | I am thrilled with my two frames (with liners) for a variety of reasons: (1) Website was very well organized and easy to use. (I used other similar websites but they resulted in frustration and/or confusion or I was unable to customize my order; (2) assembling the final products was super easy to do and everything fit beautifully; (3) all necessary parts were included and (4) it is clear that everything is of high quality, right down down to the picture hangers. While it took a couple of weeks to receive the frames and they are a tad pricey, I highly recommend this company. Thank you!
Anne W., | Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal |